Positive Corporate Culture is Free

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It surprises many clients that, when I am helping them to become more profitable, I spend a lot of time diagnosing, then supporting, the company’s organization. They say, “Why are you wasting your time on how we’re organized? We want financial improvements!” Turns out, the finance department has less to do with getting financial improvements […]

What “Undercover Boss” Gets Wrong

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Reality TV and business doesn’t seem to be a good fit. The staged nature of the interactions—I am thinking of CNBC’s The Profit—are no more likeable than when non-business contestants are naked and on a beach. There are exceptions. A great show that touches on business is Mike Rowe’s Dirty Jobs, which is now shown […]